Refund policy

Every TD1WORLD piece is checked before it ships. If it's not right, here's how we fix it.

CHANGE OF MIND (14 DAYS)

If you change your mind, contact us within 14 days of delivery. We'll offer an exchange (a different size or colour, subject to stock) or store credit. Change-of-mind returns aren't refunded to your original payment method.

• Items must be unworn, unwashed and in original condition, with all tags attached.

• Wrist wraps must be unused and returned in their carry bag.

• You pay return postage and handling. For an exchange, you also cover the postage to send your new item out.

FAULTY, DAMAGED OR INCORRECT ITEMS

If your item arrives faulty or damaged, or isn't what you ordered, contact us with photos. We'll offer a repair, replacement or refund, and we cover the postage.

YOUR RIGHTS UNDER AUSTRALIAN CONSUMER LAW

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in this policy limits those rights.

HOW TO START A RETURN

1. Email td1@td1.world with your order number and the reason for the return (add photos if the item is faulty).

2. We'll reply with the return address and next steps.

3. Once we receive and check the item, we'll send your exchange or store credit, or process your faulty-item refund.

Questions? Email td1@td1.world.